The market for global high-speed interconnects is estimated to reach $39.14 million by the end of 2023, increasing at a CAGR of 9% over the forecast period.
As most in the telecom business know, these interlinks are tangible connections, cables, and interfaces that allow information and data to flow seamlessly within complicated systems. They act as vital linkages between numerous components and devices, allowing communication, data transfer, and messages. Their importance arises from their capacity to maintain continuous connectivity, excellent performance, and dependable operation inside complex systems, as international telecom networks undeniably are.
A poorly constructed structure can cause a variety of problems that will plague your system from start to finish, so you want to make sure you’re picking the best provider out there.
This article discovers what qualities you should look for while selecting an interconnects provider:
The report rates the various solution providers across over 30 KPIs. Over the past decade, Rocco has adopted a market research approach based on:
Cost-Effectiveness
The best way of assessing the cost-effectiveness of your provider is to examine their value proposition. Consider the track record of the solutions, the warranty terms, and any additional services or support offered. Even though the cost may be slightly greater, a top-tier provider will offer interconnects that deliver long-term value and deep reliability.
While the overall cost is crucial, it is also critical to guarantee that the connections facilitated fulfil the requisite quality, dependability, and durability standards. When analysing overall cost efficiency, consider the total cost of ownership, which includes considerations such as upkeep, alternate options, and downtime support. For example, at Globe Teleservices, we provide our customers with premium assistance in making economical international calls without sacrificing call quality and overall performance.
Experience, Specialization, and Global Presence
Choosing a top-tier interconnects provider should include taking into account their years of industry experience. A long-standing presence illustrates a provider’s capacity to adapt to new technology and industry demands. It demonstrates their ability to overcome obstacles, build expertise, and sustain their firm over time.
Also, be sure to examine their track record by looking through case studies or success stories that demonstrate their experience in the industry. Next, look for a company that specialises in connectivity solutions for the telecom industry. This specialization demonstrates their in-depth knowledge in connecting technology and, therefore, the likelihood that they will be able to offer an effective solution.
Of course, consider whether they have a presence in international markets, such as Africa, Asia, Europe, and America, alongside their interconnects with global telecom providers. Overall, choose providers that have been at it for a while, as this means they have learned how to overcome the difficulties of this industry.
For this, look for client testimonials, reviews, or references to determine how they are regarded for customer satisfaction. Positive feedback demonstrates their dedication to quality and customer service.
Emphasis on Security
It is critical to evaluate the adherence to quality standards when selecting a top-tier telecom company. They must reflect their dedication to sustaining high-quality communication and standards across their whole operation.
Of course, different industries have their own set of criteria and regulations that interconnects must follow. The provider should show full awareness of these needs, as well as a track record of satisfying industry-specific standards.
When evaluating the quality of their services, be sure to ask these questions:
- Do they ensure low latency for voice calls for better call quality?
- What’s their approach to ensure the best high-quality international routes?
- Do their solutions facilitate live quality assurance?
When it comes to the concept of “quality”, the company should ensure uninterrupted high-quality communication.
Support
They should be knowledgeable about the products they provide to be able to provide expert guidance and assistance. Whether it’s helping with product selection, troubleshooting problems, or making recommendations, the provider’s technical professionals should be accessible and dependable resources.
In concrete terms, evaluate the provider based on these questions:
- Do they provide 24/7 NOC support?
- How easily reachable are they?
- What’s their response time for support requests?
- Do they provide any aid for diagnostic and troubleshooting?
- Do their support staff provide product training?
- What level of technical support is facilitated?
Wrapping Up
The best service providers should not only offer top-notch solutions, but should also have a presence in international markets, adhere to security standards, provide 24/7 support, and ensure quality communication.
At Globe Teleservices, we provide our customers with the best-derived rates and help them enhance international voice communications. Learn more about our smart voice solutions here.