Telecom companies are facing a deluge of modern-day challenges: right from intense competition to the inability of their legacy infrastructure to keep up with the pace of disruption. While these challenges certainly impact the overall bottom line; another realm of the business that is constantly affected is customer experience. With…
Telecom companies have come a long way from the days when they provided basic telephony services. This sector is now a ~$1.5 trillion market that makes all communication possible. This sector is now providing internet services, mobile enablement, and network services and fulfilling the soaring demand for digital services. As customer demands…
The telecom industry has historically been focused on individual consumers who consume a bunch of services including voice, video, Internet, and other communication services. But almost every telecom company now finds the B2C market saturated, with little or no scope for differentiation or driving long-term innovation. The current challenges of…
The MWC Barcelona 2022 welcomed 61,000 physical attendees this year and we are happy to report that we contributed to this number. It was a phenomenal experience being a part of all the buzz and excitement and witnessing it as we used to in the past. The conference saw thousands…
The chorus of industry voices is now drawing our attention to the rise of private networks. As the world becomes increasingly smaller owing to rising connectivity, private networks offer the opportunity to further shrink the world of business while ensuring elevated interactions and seamless communication. Today, high-speed, ultra-reliable, low-latency, high-density,…
Two-factor authentication is now a staple in the business world when it comes to validating customer communications. Allowing businesses to verify user identity through two or more authentication mechanisms, the method has been helping in adding an extra layer of protection to any sign-in process and protecting the business against…
The digital revolution, driven by high-speed internet connectivity and a plethora of software products and services has become the backbone of social, economic, and technological prosperity today. Communication systems are evolving. As the technology landscape matures and provides more robust solutions to help enterprises and businesses navigate a complex, dynamic,…
Over the past few years, telcos have come under pressure to identify new modes to add value to customers as traditional value pools deplete. This year, the telecom industry is geared to face new challenges and opportunities as the technological, regulatory, and competitive environments continue to evolve and change. While…
Singapore, January 11th, 2022 Technology solutions company Globe Teleservices Pte. Ltd., GTS, a global provider of traffic management, fraud detection and voice/SMS connectivity solutions today announced that it has appointed Akbar Amin Ladak as Executive Vice President – Middle East and Africa. Akbar Amin Ladak will focus on growing GTS’…