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The Must-Haves of an “Excellent” A2P SMS Solution

August 31, 2023

The soaring digital adoption is driving more companies to communicate with their customers through digital channels. It’s here that the focus on A2P messaging intensifies. Short for Application-to-Person SMS, A2P SMS is now used for a range of use cases including two-factor authentication, customer notifications, and marketing purposes. The solution’s...

The Menace of Flash Calls (and How to Stop Them)

July 14, 2023

Authenticating users to ensure genuineness is a top priority for modern businesses, especially app-based B2C brands. The better they can cater to actual customers, the greater will be their ROI for marketing and service quality initiatives. Traditionally, such businesses relied on SMS-based OTP services to enable this authentication. Today, however,...

Why A2P SMS Is Back in the News

July 7, 2023

As more companies switch to digital strategies, it’s expected that they will communicate more with their customers through digital channels. With the increase in mobile subscribers, there is a growing demand for text-based messages (or SMS). As compared to business emails, text messages have a higher open rate of 98%....

Balancing Cost and QoS in International Calls

April 20, 2023

The advent of high-speed 5G internet presents both challenges and opportunities for global telecom players. In an increasingly competitive market, telecom players are emphasising customer retention more than acquiring new customers. This has put the focus on the importance of Quality of Service (QoS) in international voice communication for enterprises....

This is Who We Are – A Glimpse of the Culture That Drives GTS!

February 2, 2023

132 months 573 weeks 4015 days 96360 hours That’s 11 years of working together and achieving excellence. The Globe Teleservices (GTS) team achieved this milestone in February 2023. This has largely been possible due to the continued efforts and faith of our employees, customers, and business partners. As a solution...

A New Innovation for Improving Security

December 19, 2022

The mobile phone or smartphone is at the heart of the digital economy, and understandably so. In the age of digital transformation, mobile devices are elevating the convenience associated with real-time communication, online shopping, and digital banking. As mobile-based services continue to rise, so does the need for identity-based security....

A Modern Vision of an Enterprise Communication System on the Cloud

December 12, 2022

Over the years, enterprise communication tools have constantly evolved in both form and technology. During the COVID-19 pandemic, organizations quickly embraced the cloud platform for their communication and collaboration needs. In fact, in the year 2020, 61% of businesses migrated to the cloud and have since not looked back. As...

The Essential Qualities To Look For in a Top-Notch Interconnects Provider

December 5, 2022

The market for global high-speed interconnects is estimated to reach $39.14 million by the end of 2023, increasing at a CAGR of 9% over the forecast period. As most in the telecom business know, these interlinks are tangible connections, cables, and interfaces that allow information and data to flow seamlessly...

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