Two-factor authentication is now a staple in the business world when it comes to validating customer communications. Allowing businesses to verify user identity through two or more authentication mechanisms, the method has been helping in adding an extra layer of protection to any sign-in process and protecting the business against...
The digital revolution, driven by high-speed internet connectivity and a plethora of software products and services has become the backbone of social, economic, and technological prosperity today. Communication systems are evolving. As the technology landscape matures and provides more robust solutions to help enterprises and businesses navigate a complex, dynamic,...
Over the past few years, telcos have come under pressure to identify new modes to add value to customers as traditional value pools deplete. This year, the telecom industry is geared to face new challenges and opportunities as the technological, regulatory, and competitive environments continue to evolve and change. While...
Singapore, January 11th, 2022 Technology solutions company Globe Teleservices Pte. Ltd., GTS, a global provider of traffic management, fraud detection and voice/SMS connectivity solutions today announced that it has appointed Akbar Amin Ladak as Executive Vice President – Middle East and Africa. Akbar Amin Ladak will focus on growing GTS’...
Research shows that much of the population in Africa has limited access to financial services. As incomes in the continent rise, that has meant that it’s become one of the most attractive places for banking opportunities. Mobile money has been on the increase in this continent with deployments increasing 39%...
The world of business messaging has evolved greatly. A2P messaging is seeing steady growth and enterprises are recognizing immense value from strategically adding SMS to their omnichannel strategies. This growth in A2P messaging has also offered MNO’s compelling growth opportunities as volumes and applications grow. OTT messaging apps have also...
Any marketing leader for a consumer brand would agree that today one of their most successful customer approach channels for conversion is SMS. With an open rate of 98%, SMSs, are still among the most trusted sources of information that sparks customer interest worldwide. The worldwide trend in digital adoption...
The telecom industry has been at the crux of the global pivot to remote operations. Lacking robust and resilient connectivity, most of the world’s industries would have run aground during the pandemic! Of course, telecom has always been a dynamic industry and sensitive to technological developments. So, what can the...
A quick scroll through the multiple SMS alerts on your mobile phone will show you just how much businesses have been using SMS to reach out to their customers. Whether it is sending promotional messages, transaction alerts, OTPs for security, or personalized messages like a birthday discount on products, businesses...