Blockchain promises the potential to disrupt or transform business models in almost every industry. In the telecom sector, in particular, blockchain can provide unprecedented support for the required infrastructure and connectivity for voice, data, media, and other related services. Data exchange between networks calls for an extremely high level of…
Business messaging is core to any organization’s communication suite as it allows them to interact with customers instantly. Although SMS has long been a popular option that allows businesses to instantly reach out to customers, for sustained business growth, engaging customers via voice and A2P messaging has become extremely important.…
Business phone systems have undergone massive transformations since their early days of using manual switchboards and a complex web of exchanges and lines to present-day infrastructure that predominantly operates via internet-based VOIP mechanisms. Talking about the present, VOIP also is in a phase of transition as businesses seek to leverage…
Recently, the caller identifying app Truecaller released detailed statistics about spam on the telecom networks. It revealed that Indians received a whopping 8.5 billion spam messages in 2019 alone. To thwart the attempts of spamming the users, the Telecom Regulatory Authority of India (TRAI) issued a strict regulation that bars…
For a long time, “interconnects” have been a dominant consideration for those in the telecom business. Interconnects allow telecom and mobile network operators worldwide to bring together and share networks so their customers could continue their communication without worrying about the network boundaries. Interconnects are relevant for fixed, mobile, and…
Contrary to popular notions, business messages are still an integral part of routine transactions and communications with customers. A customer ordered your product? Send them an SMS confirming the order. Planning a seasonal sale of your brand? Send an SMS to your customers announcing the date of the sale. Want…
What a way to begin a new year by grabbing one of the most coveted recognitions in the industry! Globe Teleservices Pte. Ltd was chosen as the Best Telecom Service Provider 2020- Eurasia by APAC Insider. We believe that this is a huge achievement for us. We have been growing…
Despite challenges, the growth curve of the telecom industry has always trended upwards; it is expected that the sector will grow at a CAGR of 5% from 2020 to 2027. The promise of advancements in 5G technology and the opportunities that smart devices, factories, and cities create for Telcos seems…
We have come a long way from using dialup internet and 1G internet speed to WiFi and 5G speed. We have come a long way from receiving P2P (Person to Person) SMS to receiving A2P (Application to Person) messages, i.e. SMS from applications. Studies show that over 3.5 trillion A2P…