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The Future Of Hands-Free Communications

October 22, 2021

Hands-free tech has evolved considerably from its initial days of allowing people to listen to music or attend calls on wireless earphones and headphones. While this still is a major functionality and significant part of the hands-free culture prevalent today, there are numerous other innovative consumer experiences that have become...

Challenges and opportunities for MNOs to address revenue goals 

October 15, 2021

The telecom industry is undergoing seismic shifts. Investments in consecutive generations of technology are no more a guarantee of a return on capital expenditure. Simultaneously, digital start-ups are overturning traditional products and services of communications service providers (CSPs). Given this state of disruption, telcos need to look at all means...

The Incredible Morphing Handset!

September 27, 2021

Imagine making or receiving a call but without using a handset or transforming the handset into a device that can be worn on the wrist? No, we are not writing this after watching Minority Report or reading some futuristic novel. It’s something that’s already either under development or something that’s...

Is it time to treat OTT providers like MVNOs?

September 27, 2021

We have witnessed the steady rise of OTT services over the past few years. With these OTT “providers” and the growing proliferation of smartphones, the way we engage has also changed. Applications such as WhatsApp, Skype, and the like have now become an organic part of the users’ vocabulary by...

A2P SMS – is your network protected from SMS frauds and revenue leakages?

September 15, 2021

A2P SMS or Application-to-Person SMS services are important tools for most organizations. Whether it is to send out notifications and alerts, appointment reminders, marketing campaigns, or customer relationship management. In short, A2P messaging is among the most effective ways to grab the customer’s attention. Industries such as banking, healthcare, e-commerce,...

The evolution of telecom fraud and the impact on revenues

September 1, 2021

In the last three decades, the telecommunication industry has evolved dramatically – from analog telephone lines to digital quad+ play mobile service providers. Today, the telecommunication sector is entering the 5G landscape promising unmatched connectivity and bandwidth.   Technology evolution has spiked the range of available opportunities as well as...

The Changing Dynamics of Business Messaging in the Enterprise Landscape

August 29, 2021

Until a few years ago, email and SMS were the primary ways to send out business messaging to customers. However, the proliferation of smartphones and the internet have transformed the “business to consumer” communication landscape. From email and SMS, now we have social media, messaging applications and instant messaging all...

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